Shipping policy

We’re grateful for your confidence and support. To deliver a seamless shopping journey for you, kindly go through the relevant details regarding order processing, logistics delivery and related charges below.

Every single order is dispatched from our United States warehouse to maintain stable product quality. Order confirmation and arrangement will be completed within 1 to 2 working days, excluding weekends and official holidays.

We cooperate with leading American logistics providers including UPS, FedEx and USPS to achieve speedy parcel delivery. Delivery Period: Domestic US shipments arrive in 3–5 business days. Tracking Service: A unique tracking ID will be sent to your email address right after your goods are dispatched.

We collaborate with renowned global logistics suppliers such as DHL, FedEx and UPS to handle cross-border shipments. Delivery Period: The regular shipping cycle lasts 7 to 15 business days. Customs & Delivery Notice: Overall delivery speed is determined by the customs clearance procedures of the receiving country. Minor logistics delays might happen, yet complete tracking information will always be offered for your checking.

We adopt a DDP all-inclusive pricing plan that covers all customs tariffs and import taxes upfront. You do not need to pay any extra expenses when signing for your parcel.

Email Updates: Full logistics tracking information will be delivered to your email inbox. Two Tracking Options: You can check shipment status by clicking the link inside the notification email or visiting the official website of the logistics carrier directly.

Double confirm the accuracy of your shipping address to prevent delivery failures and abnormal logistics problems. Please reach our customer service team instantly if your package arrives damaged or is held up for over 10 working days.

For all questions and service demands, feel free to get in touch with our customer service team: Official Support Email: masudumuhammad95@gmail.com Response Standard: We respond to all customer inquiries within 24 hours.